Making the most of HR: how and when to involve your human resources team

Making the most of HR: how and when to involve your human resources team

When you think of “HR”, you might picture a team that only steps in to handle complaints or administrative tasks – like sorting out payroll or settling disputes. However, there’s so much more to your human resources team than just problem-solving. 

HR supports employees by offering guidance on everything from career development to health and wellness, ensuring that the organisation and its people succeed. Whether you need help resolving a conflict, understanding your benefits, or exploring opportunities to advance your career, knowing when and how to involve HR can significantly improve your work experience and contribute to your overall success.

In this article, we’ll explore how the HR department supports you, including situations where you might need their advice and how to approach them for the best results. 

 

Importance of an HR team

A strong HR team is essential for creating a thriving workplace where employees and organisations can succeed. HR acts as the link between staff and management, providing clear communication and fair policies. 

They don’t just respond to problems – they proactively build a positive environment by promoting diversity and inclusion, mental health support, and employee engagement programs. 

HR is also critical for aligning workforce strategies with business goals and helping shape a culture of growth and collaboration. Employees might approach HR for assistance with resolving conflicts, career advice, or understanding workplace benefits. 

By focusing on wellbeing, encouraging open communication, and addressing employee needs, HR helps create a supportive and engaged environment where teams can thrive. 

 

Payroll, expenses, leave, etc.

HR handles the essential administrative tasks that keep the workplace running smoothly. It ensures you’re paid on time and your entitlements are managed correctly. If you have questions about your salary, need to claim work-related expenses, or plan time off, your HR team is there to help. 

They guarantee compliance with tax regulations, superannuation contributions, and other financial aspects, giving you peace of mind. HR also manages leave balances, helping you understand your accrued days and how to apply for annual, personal, or extended leave like a sabbatical.

If you’ve incurred business-related expenses, HR can guide you through reimbursement processes and ensure everything is processed correctly. Their role in these areas helps employees feel confident and supported while eliminating unnecessary stress over payroll or administrative matters, allowing you to focus on your work and enjoy a balanced professional life.

 

 

Harassment or unfair treatment

If you ever feel uncomfortable at work due to harassment or unfair treatment, your HR team is your go-to resource for support and guidance. They play a critical role in enabling a safe and inclusive workplace, and their training equips them to handle sensitive issues with confidentiality and empathy.

HR professionals can guide you through the reporting process if you need to address inappropriate behaviour, making you feel supported throughout the journey. 

HR isn't only reactive; it actively works to prevent harassment through comprehensive training programs that raise awareness and promote a culture of respect. Addressing these issues head-on helps create a work environment where everyone can thrive without fear of discrimination or intimidation. 

 

Recruitment

Recruitment is one of HR's most visible and impactful roles, and it’s an area where their expertise can truly shine. The HR team is not just responsible for filling positions but also for attracting and selecting top talent so that each new hire integrates seamlessly into the company’s culture and meets its requirements.

This involves crafting compelling job descriptions and strategically promoting vacancies to reach the right audience. HR professionals meticulously review applications, conduct interviews, and coordinate assessments, assuring the selection process is efficient, fair, and inclusive. 

Their insights into market trends and candidate expectations are invaluable for hiring managers, ultimately leading to better hiring decisions. 

HR plays a vital role in onboarding new employees, helping them integrate into the company smoothly. 

HR’s expertise, usually gained through a program like a Graduate Certificate in Human Resource Management, provides a seamless and successful recruitment and transition process, benefiting both the individual and the organisation.

 

 

Career progression assistance

Your HR team is your partner in professional growth, offering tailored advice and opportunities to help you achieve your goals. If you’re considering further education, HR can likely provide you with recommendations or connect you with programs that align with your career path. 

During performance reviews or one-on-one discussions, HR can help identify your strengths, address skill gaps, and map out a personalised development plan. They also organise training sessions, mentorship opportunities, and leadership programs, giving you the tools to advance your career. 

HR plays a key role in succession planning, ensuring employees are prepared to step into new roles as opportunities arise. By aligning your career goals with the company’s needs, HR helps create a win-win situation where you grow professionally while contributing to the organisation’s success.  

 

Health and wellness support

HR departments play a crucial role in promoting employee health and wellness, recognising the direct link between employee wellbeing and organisational performance. They often develop and implement comprehensive wellness programs that address physical, mental, and emotional health. 

These may include initiatives such as fitness challenges, stress management workshops, and mental health awareness campaigns.

HR also provides resources encouraging work-life balance, such as flexible working arrangements and employee assistance programs. If you feel overwhelmed or stressed, HR can help you navigate these challenges and connect you with necessary support systems. 

Proactive communication and access to wellness resources create an environment where employees feel valued and cared for, which increases morale and lowers staff turnover rates. 

Ultimately, HR’s commitment to health and wellness benefits individual employees and contributes to a more vibrant and productive organisational culture.

Human resources teams are integral to organisational success, offering support and guidance across various aspects of the employee experience.

They’re there to solve problems and help you grow, thrive, and make the most of your time at work. From career progression to creating a supportive environment, HR contributes to individual and organisational success.

By understanding and utilising the full range of HR services available, employees can enhance their work experience, advance their careers, and contribute more effectively to their organisation's success.

 

Images: Getty Images.

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